Ticketmaster is facing major backlash after its system malfunctioned during the ticket pre-sale for Taylor Swift’s “The Eras” tour. Ticketmaster left fans waiting for hours on its site, with many walking away empty handed. (Julian Mark, The Washington Post). Consequently, Ticketmaster cancelled public ticket sales, resulting in thousands of overpriced tickets on the secondary market. Id. The company may have purposefully not safeguarded its site for financial gain, raising major antitrust concerns. (Eleanor Tyler, Bloomberg). Numerous claims regarding this issue have settled in arbitration…

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